A yoga studio running instructor-led classes and a float, cryo, IV, or acupuncture practice running one-on-one appointments both call themselves "wellness." They need different software. If you're class-heavy, the tools built for classes and group scheduling are probably still your better fit. If your business runs on single-provider appointments, here's what we actually see.
Grove's free two-minute assessment is built for appointment-based wellness practices, such as float, cryo, IV, and acupuncture, where one provider sees one client per session. It estimates the monthly cost of running those sessions on booking software designed around group classes: intake and consent added by hand, the same intake for every modality, and marketplace commission and add-on fees. Class-heavy studios are probably better served by class-scheduling tools.
Appointment-based wellness operators we talk to describe three recurring problems. Intake questions, session-specific consent, and appointment buffers get bolted onto software built for instructor-led group scheduling. A float session and an IV session need different intake, but a lot of booking software treats every appointment the same. And add-on fees and marketplace fees on new clients sit outside the plan price, so the bill is hard to predict from the pricing page.
Intake questions, session-specific consent, and appointment buffers get bolted onto systems built around instructor-led group scheduling.
A float session and an IV session don't have the same intake needs, but a lot of booking software treats every appointment identically.
Add-on fees and new-client marketplace fees sit outside the plan price, so the monthly bill is hard to read from the pricing page.
Most wellness studio owners chose booking software for the practice they had at the time, before the modality list got longer and before intake got specific to each service. The workaround that started as a minor annoyance becomes part of the daily routine, and owners stop noticing it. That lost staff time never appears as a line item on the software bill.
It shows up as time, yours and your team's, and that time is what this assessment measures.
See your own number →Grove's wellness guides cover the full head-to-head numbers for Mindbody vs Boulevard, Mindbody alternatives for both appointment-based and class-heavy studios, WellnessLiving vs Mindbody, and how the ClassPass marketplace commission works. The wellness studio owner FAQ collects the questions owners ask most before they switch platforms.